RONORA DIAMOND JEWELRY

Made for the Moments

Terms & Conditions

Last updated: October 27, 2026

By using ronoradiamond.com or placing an order, you agree to these terms. Please read them before purchasing.

Quick Summary

• You must be 18 or older to place an order

• Custom orders: cancel only before CAD design starts, with a 100% refund if you do

• Payment for custom pieces is charged when your order enters casting

• All diamonds are real lab grown diamonds: VVS-VS clarity, D-E-F color

• Governing law: India (Surat, Gujarat courts)

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1. Who Can Order

By placing an order, you confirm you are at least 18 years old and legally able to enter a binding agreement.

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2. Our Products

We do our best to ensure all descriptions, images, and specs are accurate. Slight color or appearance differences can occur due to photography or screen settings.

All diamonds sold by Ronora Diamond are real lab grown diamonds, grown with CVD (Chemical Vapor Deposition) technology: chemically, physically, and optically identical to mined diamonds. Conflict-free.

• Clarity: VVS-VS (VVS1 or VVS2 wherever available, VS1 only when neither is)

• Color: D-E-F (Colorless)

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3. Pricing

All prices in USD unless stated otherwise. The price at time of order confirmation is what you pay. We are not responsible for currency conversion fees.

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4. Payment

We accept all major credit/debit cards, PayPal, and other options at checkout. For custom orders, full payment is charged at the casting stage. Trouble paying? WhatsApp us at +91 96625 52146.

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5. Custom Orders

• Cancellation: Only before CAD design starts. Once CAD begins, cannot be cancelled.

• Refund if cancelled before CAD: 100% to original payment method

• CAD revisions: 1 to 2 rounds free. Minor changes cost nothing. Major changes after approval may have a fee. We always ask first.

• Final sale: Cannot be returned unless we made a confirmed error

• Your responsibility: Once you approve the CAD, all specs are confirmed. We are not responsible for errors in specifications you provided.

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6. Ring Sizing

You provide the correct ring size. We offer one free resize within 6 months (where design allows). If we produced the wrong size due to our error, we fix it at no cost including shipping.

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7. IGI Reports and Jewelry Certificates

Every lab grown diamond of 1.00ct or larger gets its own IGI report, in any metal. Diamonds under 1.00ct do not get an IGI report. Every gold piece (9K, 14K, 18K) comes with an SGL jewelry certificate, which records the gold content and the piece's details and lists the IGI numbers of any certified diamonds. Every platinum piece comes with an ITPL certificate. 925 silver pieces do not come with a jewelry certificate. If your stone doesn't match its report, contact hello@ronoradiamond.com immediately.

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8. Customs and Import Duties

International orders may have import duties or taxes in your country. For orders above USD 1,999 (product total after any discount), Ronora Diamond pays these charges for you. For all other orders, they are entirely the customer's responsibility.

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9. Intellectual Property

All content on ronoradiamond.com belongs to Ronora Diamond Jewelry. No copying or commercial use without written permission.

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10. Our Liability

Our maximum liability is the amount you paid for the product. We are not liable for indirect or consequential losses, or for delays from customs, carriers, or events outside our control.

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11. Governing Law

Governed by the laws of India. Disputes handled exclusively in the courts of Surat, Gujarat, India.

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12. Changes to These Terms

We may update these terms at any time. Changes take effect when posted. Continued use means you accept the updated terms.

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13. Contact

• Email: contact@ronoradiamond.com

• WhatsApp: +91 96625 52146

• Address: Riva Icon, Pedar Road, Abrama Road, Mota Varachha, Surat, Gujarat 394101, India
  UK office: 36 Southdown Crescent, Harrow, Greater London HA2 0QR, United Kingdom

Questions? Email hello@ronoradiamond.com or WhatsApp +91 96625 52146

Ronora Diamond. Made for the Moments.