Privacy Policy

Last updated: June 3, 2026

Ronora Diamond Jewelry is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and what rights you have.

Quick Summary

We collect your name, address, email, and order details to process and ship your order
We use Google Analytics, Meta Pixel, and Google Ads for analytics and advertising
We send marketing emails only if you opt in — unsubscribe anytime
We do not sell your personal data to anyone
EU/UK customers have full GDPR rights. California customers have CCPA rights
Questions: hello@ronoradiamond.com

1. What Data We Collect

Data you give us:

Name, email address, shipping and billing address, phone number
Payment information — processed securely, we never store full card details
Ring size, engraving text, and other customization details
Messages you send us via email or WhatsApp

Data collected automatically when you visit our site:

Device type, browser, IP address, operating system
Pages visited, time on site, browsing behavior
Where you came from (referring websites, search terms)
Cookie and tracking data

2. Why We Collect It

To process and fulfill your order
To keep you updated on production, shipping, and order status
To send you marketing emails — only if you opted in, and you can stop anytime
To run ads on Facebook, Instagram, and Google
To improve our website and products
To meet legal requirements

3. Who We Share Data With

We only share your data with trusted service providers who help us run our business:

Shopify — our store platform, handles checkout and payment processing
Google Analytics — tracks website traffic and behavior
Meta Pixel (Facebook & Instagram) — advertising and retargeting
Klaviyo / Shopify Email — email marketing
Google Ads — paid advertising
Shipping carriers (DHL, FedEx, and others) — to deliver your order

None of these partners are allowed to use your data for anything beyond the services they provide us. We do not sell your data.

4. Marketing Emails

If you signed up or opted in at checkout, we may email you about new products and offers. You can unsubscribe at any time — click the unsubscribe link in any email, or email hello@ronoradiamond.com.

5. Cookies

Our website uses cookies to:

Keep your cart and session active
Analyze site traffic (Google Analytics)
Show you relevant ads on other platforms (Meta Pixel, Google Ads)
Improve your browsing experience

You can control or disable cookies in your browser settings. Some features of the site may not work without them.

6. How We Protect Your Data

We use reasonable technical measures to keep your data safe. Payments are processed through Shopify’s PCI-DSS compliant system. We never store your full card number.

7. How Long We Keep Your Data

We keep your data as long as needed to fulfill your order, meet legal requirements, and resolve any disputes. Order and transaction records are kept for a minimum of 7 years for legal and accounting purposes.

8. Your Rights — EU and UK Customers (GDPR)

If you’re in the EU or UK, you have the following rights:

Access — ask us for a copy of your data
Correction — ask us to fix inaccurate data
Deletion — ask us to delete your data (some exceptions apply for legal records)
Restriction — ask us to limit how we use your data
Portability — ask for your data in a usable format
Objection — opt out of marketing at any time

To use any of these rights, email hello@ronoradiamond.com. We’ll respond within 30 days.

9. Your Rights — California Residents (CCPA)

If you live in California, you have the right to:

Know what personal data we collect and how we use it
Request deletion of your data
Opt out of the sale of your data — we don’t sell it
Not be discriminated against for using your privacy rights

To submit a request, email hello@ronoradiamond.com.

10. Children

Our website is not for anyone under 18. We do not knowingly collect data from minors. If you think a minor has shared data with us, contact hello@ronoradiamond.com and we’ll delete it.

11. Updates to This Policy

We may update this policy as our practices change or laws require. We’ll post updates here with a new date. Continued use of our website after changes means you accept the updated policy.

12. Contact for Privacy Questions

Email: hello@ronoradiamond.com
Address: Riva Icon, Pedar Road, Surat, Gujarat, India

Ronora Diamond — Made for the Moments.