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Shipping Policy

Last updated: June 3, 2026

Quick Summary

  • All pieces are made to order — production takes 10–15 business days
  • Free standard shipping (17–19 days) or $35 express (5–7 days)
  • Every shipment is fully insured with signature required on delivery
  • We ship Monday – Saturday (no Sundays or Indian public holidays)
  • Customs and import duties are paid by the customer
  • We ship worldwide — primary destinations include USA, UK, Australia, Canada, UAE, and more

Production Time

Every Ronora piece is handcrafted to order in Surat, India. Standard production: 10–15 business days from order confirmation.

Rush production is available on select pieces. Contact us before ordering to confirm availability and cost.


Shipping Options

Standard Shipping — Free
Estimated transit: 17–19 business days after dispatch

Express Shipping — $35 USD
Estimated transit: 5–7 business days after dispatch

Total delivery time = production time + transit time.
Example: Order placed today → 10–15 days production → 5–7 days transit (Express) = approximately 3–4 weeks total.


When We Ship

We dispatch orders Monday through Saturday. No shipping on Sundays or Indian public holidays. If your order is ready on a Saturday, it ships on Monday.


Carriers

We use leading international carriers — including DHL, FedEx, and other trusted couriers. We always choose the fastest and most reliable option available at the time of dispatch.


Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. Use it to follow your package in real time with the carrier.

Want production updates before shipment? Message us on WhatsApp at +91 96625 52146.


Insurance and Signature

Every shipment is fully insured for its declared value. A signature is required on delivery — your jewelry will only be handed to you or your designated recipient.


Customs, Duties, and Taxes

Ronora Diamond ships from Surat, India. Depending on your country, your shipment may be subject to import duties, customs fees, or local taxes when it arrives.

These charges are the customer’s responsibility. They are not included in your order total, and we have no control over them. We recommend checking your country’s import rules before ordering.

We cannot refund orders because of unpaid customs fees.


Where We Ship

We ship worldwide wherever our carriers can deliver safely. Our main shipping destinations:

  • United States
  • United Kingdom
  • Australia
  • Canada
  • United Arab Emirates
  • Israel
  • Thailand
  • Qatar
  • South Africa
  • New Zealand
  • Lebanon
  • Sweden

Shipping to another country? Email hello@ronoradiamond.com before ordering and we’ll confirm.


Lost, Stolen, or Damaged Package

If your package is lost, stolen, or arrives damaged, contact us immediately at hello@ronoradiamond.com. Since every shipment is fully insured, we will arrange a replacement or full refund at no extra cost to you.

Please keep the original packaging and photograph any damage — this is needed to file a claim with the carrier.


PO Boxes and Military Addresses

We ship to PO Boxes and APO/FPO military addresses where our carrier partners allow. Express shipping may not be available to all such addresses. Contact us to confirm before ordering.


Holiday and Peak Season

During high-demand periods — Valentine’s Day, Mother’s Day, Christmas — production and shipping may take longer. For time-sensitive occasions, order at least 4–5 weeks in advance.


Questions about your shipment? Email hello@ronoradiamond.com or WhatsApp +91 96625 52146 — Mon–Sat, 10am–6pm IST.

Ronora Diamond — Made for the Moments.

Everything You Need to Know About Diamond Clarity

Cushion, Radiant, Round and Oval Diamonds

Diamond clarity describes the natural characteristics visible within or on a diamond. Understanding clarity grades helps you compare stones thoughtfully while balancing appearance, rarity, and value.

What exactly is diamond clarity?

Clarity refers to the presence of inclusions or imperfections within a diamond. Inclusions materialize within a diamond when tiny particles of gas, metal and dust are caught inside the structure as it grows. Blemishes affect the surface of the gem.

10X MAGNIFICATION SIMULATOR

Click a grade below to view inclusions

Diamond clarity grade VVS2 at 10x magnification

Very, Very Slightly Included. Inclusions are present, but extremely hard to see - even under 10x magnification.

Diamonds with large inclusions and blemishes have poor clarity. Diamonds with small (or no) inclusions or blemishes have good clarity. The position, size and visibility of inclusions can have a huge impact on its clarity and price.

It’s important to note though: clarity has nothing to do with the brilliance and sparkle of a diamond. What could affect a stone’s sparkle factor is cut, which you can read more about under the ‘Cut’ article.

How does clarity affect cost?

Clarity can impact the price of a diamond, which tends to be a top consideration for most diamond buyers. Only the most rare and expensive diamonds have no inclusions. Unless you recently won the lottery, you may want to find out more about optimizing clarity and minimizing cost!


A more affordable way to get diamonds with little to no inclusions is to go lab-grown. Lab-grown diamonds still have inclusions, but you'll more easily find diamonds with high clarity grades at an affordable price point.

FL, IF
FL, IF

Internally flawless

VVS1
VVS1
VVS2
VVS2

Very very slightly included

VS1
VS1
VS2
VS2

Very slightly included

SI1
SI1
SI2
SI2

Slightly included

I1
I1

Included

Diamond Clarity Grades

To determine the clarity of a diamond, the GIA (Gemological Institute of America) uses a diamond clarity scale consisting of 11 grades:

Diamond Clarity Grades
Clarity grade Meaning
Flawless (FL) No inclusions or blemishes using 10x magnification
Internally flawless (IF) No inclusions using 10x magnification
Very, very slightly included (VVS1 and VVS2) Slight inclusions barely visible to a skilled diamond grader using 10x magnification
Very slightly included (VS1 and VS2) Small inclusions ranging from difficult to somewhat easy to identify by a grader using 10x magnification
Slightly included (SI1 and SI2) Inclusions are visible with 10x magnification
Included (I1, I2 and I3) Obvious inclusions using 10x magnification which might affect brilliance and transparency

A diamond certificate reveals the clarity of the diamond among its other grading characteristics. Ronora displays the clarity grade where grading information is available. Shorthand grades such as VVS1 or SI2 are used by jewellers all over the world, so it is worth understanding their meaning when shopping for a diamond.

No two diamonds are the same! It's crucial to examine a diamond closely before buying it using something like Keyzar's 3D preview tool. If inclusions are located in the table of a diamond, they will generally be easier to see. Even a small one could ruin your ring’s appearance.

Keep in mind that inclusions and blemishes may not be visible to the naked eye and only under the close inspection of a trained diamond-grader. Even if a trained eye were to find inclusions using a loupe, what matters most is that the stone is eye-clean. Many times, inclusions that are visible under a loupe are not visible to the naked eye.

Eye-clean: the only diamond clarity grade that (really) matters

A diamond that is 'eye-clean' is one that has no imperfections visible to the naked eye. This is the only thing you should be after (unless you’re a professional diamond trader). Spend your money on size, not on clarity. Go for the minimum clarity: eye-clean. SI1 diamonds are usually eye-clean but to make absolutely sure, use our 3D preview tool to see for yourself. If you go for a brilliant cut diamond, a below-SI1 clarity may not be an issue as the sparkle will obscure the inclusions and blemishes.

Low sparkle cuts like the Asscher generally need to have a higher clarity to avoid visible imperfections. For step-cuts, we don’t recommend going for clarity less than VS. If you want to splurge, we suggest doing so on cut; not on clarity.

Cut First, Clarity Later

If your cut is poor, it doesn’t matter how clean the diamond is. It’ll look lifeless and crummy. So don’t spend the bulk of your budget on clarity, allocate your budget mostly to cut and carat size.

Our advice is to aim for eye-clean diamonds in lower clarity grades. If you choose Keyzar, we recommend you to get in touch with us for advice on specific diamonds. We might help you save even more money by using prongs and bezels to hide light defects.

Conclusion

The good news is you don’t need to spend a fortune to find a high quality diamond with superb clarity and sparkle. You just need to consider the 4C’s: Cut, Clarity, Color and Carat Weight. Hopefully, you now have a better idea of how to find a beautiful diamond.

Everything You Need to Know About Carat Weight

Carat weight is a universal unit of measurement in the jewelry industry. Contrary to what most people think, it doesn't refer to diamond size. It refers to diamond mass (i.e. weight).

Understanding the significance of carat weight can help you get a heavier, bigger-looking stone for less money. Missing the point on carat weight makes you vulnerable to overpaying for a scrawny, ugly-looking stone. Understanding diamond weight is that important. Below, we'll share everything you need to know carat weight. We'll cover size, price, quality, and more. Let's start with the basics.

What is a Carat?

What even is a carat? We're not talking about the preferred snack of your favorite cartoon rabbit. It's a unit of measurement specifically used for defining the weight of a gemstone. Adults usually think diamond carats are way more fun than rabbits' carrots…

Hand wearing a ring for diamond carat comparison

1 carats

Carats measure a stone’s weight. The higher the carat weight, the heavier and bigger a center stone. Use the slider to see how diamond size changes with carat weight.

The size of a diamond is proportional to its carat weight. When rough diamonds are cut and polished into finished diamonds, up to 2/3 of the total carat weight may be lost. Since larger rough gems of high quality are found less frequently than smaller rough gems of high quality,

In other words, a carat tells you something about a diamond’s size… But not in the way you might be expecting. Since carat weight is related to the length, width, and depth of a diamond, the relationship between carat weight and size is not directly 1:1. In the image above, the carat weight increases by 1 carat (that is, 0.2 grams) and increases in diameter only by 1.5mm. This is an example of how carat weight and length/width of the stone is not necessarily a 1:1 relationship.

(Note: the ratio between carat weight and stone dimensions also changes depending on stone shape. So, stone size increases at a different rate per carat in round versus oval stones)

Carat Weight in Different Gemstones

Gemstones vary in density and anatomy. Rubies are usually cut to be deeper than diamonds. This means a 1 carat ruby will be a little smaller in dimensions than an equivalent diamond. This (or the contrary) is true for many other stones. Topaz is denser than diamonds, meaning it also looks smaller.

What Does 1 Carat Weigh?

One carat weighs 0.2 grams, or 0.007 ounces. A diamond weighing 1 gram would be 5 carats. Now that's a big chunk of diamond! Diamonds are also referred to in points. 1 carat is 100 points, while a half-carat diamond might be called a 50-pointer diamond.

Excellent diamond cut light-return illustration

Optimized proportions and symmetry return a high level of light for outstanding brightness, fire, and scintillation.

Diamond viewed from above for color grade comparison

A noticeable warm tint can be visible, especially in larger diamonds. J can offer strong value when its warmth complements the setting.